Privacy Policy
Effective Date: July 1, 2025
At Muna TV, your privacy matters. We are committed to protecting your personal information and being transparent about how we use it. This Privacy Policy explains what data we collect, why we collect it, and how we use, store, and protect it.
1. Who We Are
Muna TV is a family-friendly African streaming platform showcasing animations, edutainment, and cultural content for children and families.
2. What Information We Collect
- Account Information: Name, Email address, Password, Date of birth or age group, Country or region.
- Payment Information: Billing details for purchases, processed securely via services like Paystack or Stripe.
- Usage Data: What you watch, search activity, time spent, device and browser details.
- Technical Data: IP address, cookies, and tracking technologies.
3. How We Use Your Information
- Create and manage your account
- Deliver and personalize your experience
- Process payments and subscriptions
- Improve our platform and content
- Communicate with you
- Protect against fraud and misuse
4. Cookies & Tracking
We use cookies to remember preferences and improve performance. You can manage or disable cookies in your browser settings.
5. Sharing Your Data
We never sell your personal information. We may share it with:
- Trusted service providers (e.g., payment processors, cloud hosting)
- Law enforcement, if required by law
6. Children’s Privacy
Muna TV is designed with children in mind. We do not knowingly collect personal data from children without parental consent. Parents can manage or delete a child’s profile through their account.
7. Data Security
We use encryption, secure servers, and access controls to protect your data. While we take precautions, no system is 100% secure.
8. How Long We Keep Your Data
We retain your data as long as your account is active or for legal/business needs. You may request deletion at any time.
9. Your Rights
- Access your personal data
- Correct or delete your data
- Opt out of marketing communications
- Request a copy of your information
To make any request, email: communication@munakalati.org
10. Third-Party Links
Our platform may contain links to external websites or apps. We are not responsible for their privacy practices. Please review their policies.
11. Policy Updates
We may update this policy to reflect changes in the law or our services. Major updates will be communicated to you.
12. Contact Us
If you have any questions about this policy, please contact us:
Email: communication@munakalati.org
Website: tv.muna-world.org
By using Muna TV, you agree to this Privacy Policy. Thank you for being part of our mission to bring African stories to life.